Q: Where do you ship from?
A: We ship from the United States.
Q: Do you ship to PO Boxes?
A: Yes we do.
Q: Which countries do you ship to?
A: We ship worldwide.
Q: What packaging do you use?
A: We use plain, discreet packaging, toy cars with no reference to research chemicals or Buy Pure Research Chemicals USA
Q: What payment methods do you accept?
A: WesternUnion, MoneyGram, ETH, LTC, BTC. There are no exceptions to this.
Q: Where do I find the address to send payment to?
A: Each order is generated a unique crypto address at checkout. If you do not see this address displayed then it is likely that you are running a script blocker on your internet browser. Please ensure you have disabled plugins like Ad Block and uBlock as this will prevent the crypto address being generated. Furthermore, TOR browser will also prevent the payment API from executing. Or pay manually to this address : 3EBRXgD484tHTBH5RRLihQ
Q: Do you offer free samples?
A: No, the minimum purchase is listed on the website. All sample vultures will be ignored.
Q: Can you add a sample of X product to my order?
A: No, we struggle enough with getting orders out in a timely manner. Adding samples will only slow things down.
Q: When will my order be shipped?
A: Your order will generally be shipped within the same day of us receiving payment.
Q: When will my order arrive?
A: Overnight for USA and 3 days international
Q: What if my order does not arrive?
A: Your order will be reshipped subject to the terms and conditions on our ‘Shipping’ page.
Q: Where is my order/shipping confirmation email?
A: If you have not received a confirmation email then please check your spam box. Most of our emails end up in spam.
Q: Why has my order not been marked as paid?
A: If you haven’t received a payment confirmation email within 12 hours of ordering and paying then we have not received your payment. This could be due to paying insufficient transaction fees which means your payment takes longer to confirm. If this happens to you please email us with the transaction ID.
Q: Why didn’t you respond to my email?
A: If your question is answered in this FAQ then you’re unlikely to get a response. Additionally, if you don’t take the time to construct proper sentences and instead write gibberish, we won’t respond.
Q: What is the size of your packages?
A: Orders are generally shipped in small envelopes.